Persuasion -
Persuasion science has come a long way since that days of value and solution selling.
Use these 5 approaches to close more business by becoming more persuasive. (without having to change your solution)
Many reps think that to be persuasive, you have to have a solid “case.” Meaning airtight, rational, buttoned-down, quantified value.
But lots of people make good cases and can’t close. (And usually blame the customer for being blind.)
Your rock-solid case might just be backfiring.
Updating your approach for factors of persuasion is a key part of a Consultative sales approach. And Consultative Selling approaches are proven to close more deals, reliably.
1. Co-create a solution
Give your customer room to allow them to help you customize your solution to their needs.
A customer who invests time to help build a solution is much more likely to buy it.
2. Tell a story
How do you tell your customer he or she is thinking about it all wrong?
Tell a story. Make the hero someone your customer would identify with, and see themselves in.
Make learning the insight you want to teach be a pivotal event in the hero overcoming their challenge.
Your customers will listen to the story, and usually give at least due consideration to the insight.
3. Acknowledge the validity of the alternate viewpoint.
Many times reps want to make sure they can defend against all possible points. They usually end up in needless debate.
Yet, acknowledging the good side of objection is hugely persuasive. Counter-intuitive, I know.
It enhances your credibility because people who are seen as balanced in their approach are seen as more credible their opinions.
4. Drill deep on the cost of inaction.
It doesn’t matter how great your product, or the opportunity it creates, is. People are driven far more by the fear of loss than gain.
Spend time surfacing all the ways not acting is costing the customer. Drive those points.
5. Create a category or highly customize the solution for your customer.
The more unique your product is,
the more “scarce” it is.
And scarcity makes customers buy.
Until next week,
Kendall -

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